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FIRE IN THE HOLE ($63,000 – $68,250)


“Fire in the hole” is a common warning used to alert everyone in the immediate vicinity that an explosive detonation, within a confined space, is about to happen!


The phrase originated with miners, who needed to alert their colleagues that a charge had been set, and they should take cover – quick!


What does this have to do with Match and Fable’s latest role?

Not much really.


That said, Janna French’s client is looking for 2 ‘dynamite’ (pardon the pun) Customer Service Supervisors to lead a group of CSRs in both Vancouver and Toronto!

POSITION: CUSTOMER SERVICE SUPERVISOR INDUSTRY: 3PL / LOGISTICS LOCATION: VANCOUVER & TORONTO

RESPONSIBILITIES:


The Customer Service Supervisor will train, lead, and oversee the day-to-day operations, workflow, and growth performance of the Customer Service Representative team


REQUIREMENTS:


· 2+ years in a similar, supervisory or management position

· Exceptional & professional customer service / communication skill sets

· Strong mathematical / analytical skill sets

· Strong ability to work & pivot within a fast-paced environment

· Working knowledge of MS Office & warehouse operating systems (preferred)

· Ability to work extended / irregular hours, as needed


REMUNERATION:


SALARY: $60,000 – $65,000 BONUS POTENTIAL (5%): $3,000 – $3,250

ON-TARGET EARNINGS: $63,000 – $68,250

OTHER: benefits + rrsp WHAT NOW? If you’re qualified for this role, the ball is in your court.


1: Email your resume to Janna French at; jfrench@matchfable.com.

2: Ensure the subject line reads; FIRE IN THE HOLE (17J22MTCHFBL)

3: Based on the job description … explain how you are a fit for this role.