BETTY LOU ($130,000 – $150,000)

On July 28, 1945, 20-year-old Betty-Lou Oliver arrived at the Empire State Building for a routine shift as an elevator attendant … completely unaware that her day was about to become anything but ordinary.

World War II was nearing its end, and a B-25 service bomber was ferrying servicemen from Massachusetts to LaGuardia Airport in New York City. Flying through dense fog, the pilot, Captain William Smith, requested permission to land. When LaGuardia’s tower denied it, he ignored the order. Disoriented, he made a wrong turn – right over midtown Manhattan.

Moments later, the B-25 crashed into the Empire State Building, causing massive destruction. Betty-Lou was thrown from her elevator, sustaining a broken pelvis, back, and neck.

On the 79th floor, rescuers loaded her onto another elevator to take her to safety – unaware that debris from the plane had weakened the cables. When the cables snapped, Betty-Lou plunged 75 stories in a terrifying free fall.

Miraculously, the 1,000 feet of broken cable fell to the bottom of the shaft, acting like a cushion that saved her life. Despite additional injuries, Betty-Lou made a full recovery just eight months later, surviving one of the most extraordinary accidents in elevator history! What does this have to do with Match and Fable’s latest role? Nothing at all. That said, while we have your attention, Jeanne is working with our client, a top Canadian industrial distributor, to find their next General Manager. This role offers full P&L responsibility to stabilize operations, build structure and accountability, and drive growth. It’s a chance to strengthen the team, shape the branch’s future, and make a visible impact within a stable, multi-division company serving customers across North America. POSITION:    GENERAL MANAGER LOCATION:   CAMBRIDGE / KITCHENER / WATERLOO INDUSTRY:   MRO / INDUSTRIAL SUPPLY RESPONSIBILITIES:

·         Lead the branch, driving daily operations and building a platform for scalable growth.

·         Own full P&L for the branch, including pricing, inventory, vendor management, headcount, and overall financial results.

·         Streamline warehouse operations, order desk efficiency, customer service, and overall branch execution.

·         Manage a team of 15–20 across inside sales and warehouse, with direct responsibility for most branch staff.

·         Provide hands-on leadership, coaching, and guidance to foster consistency, accountability, and high performance.

·         Implement structure, processes, and disciplined hiring to create a well-run, scalable branch.

·         Collaborate closely with inside sales and warehouse teams to improve workflow, service, and operational coordination.

·         Drive branch growth by enhancing execution, elevating the customer experience, and expanding the client base.

REQUIREMENTS:

·         Proven branch leadership in distribution space or similar industrial environments.

·         Hands-on operator skilled at improving performance via structure, process, and daily leadership.

·         Experienced managing warehouse, inside sales, customer service, or branch operations teams.

·         Builds accountability, drives execution, and supports hiring and team development.

·         Balanced leader who drives change, earns trust, and strengthens team culture.

·         Industry or adjacent experience preferred, especially in distribution or industrial products.

·         Strong commercial judgment with expertise in both branch operations and financial management.

REMUNERATION:

SALARY: $100,000 – $120,000

ON-TARGET EARNINGS: $130,000 – $150,000

Car allowance + gas card + benefits + 4 weeks’ vacation

INTERESTED?

1. Email Jeanne at: jagius@matchfable.com

2. Subject line: BETTY LOU – 23C26MTCHFBL

3. Tell her exactly how you’re a fit.

Match and Fable | Your Go-To Recruiters