RUDY ($126,500 – $143,750)

The third of 14 children … ‘Rudy’ Ruettiger was born August 23, 1948, in Joliet, Illinois. Unknowingly, Rudy suffered from dyslexia and didn’t excel scholastically. Upon graduation, he joined the US Navy and served for two years, before returning to work at a power plant. Rudy applied to Notre Dame but was rejected due to low grades.

A determined young man, he enrolled at Holy Cross College and on his fourth attempt, finally gained admission to Notre Dame!

Standing 5’6” and weighing 165 pounds, Rudy was considered undersized to play for the team, but he managed to earn a ‘spot’ on Notre Dame’s scout team – which helps the varsity team in practices.

On November 8, 1975, head coach, Dan Devine agreed to allow Rudy to dress with the team for the final home game of his senior season versus Georgia Tech. In the dying minutes of the 4th quarter, Rudy’s name was called. And, in the game’s final play, Rudy sacked the Georgia Tech quarterback! Overjoyed, his teammates carried him off the field, making him the first player in Notre Dame history to receive such an honour. What does that have to do with Match and Fable’s latest role? Nothing. That said, Woody is looking for an experienced Senior Operations Manager in the Toronto area. Our client is an industry-leading commercial janitorial company delivering consistent, superior service through sustainable practices and innovative solutions for nearly 50 years! Reporting to the Director of Operations, this individual will lead a large-scale portfolio of contracts, direct multiple site managers, and drive operational excellence across the region. This is a strategic leadership role requiring strong business acumen, team development capabilities, and the ability to balance client growth with operational efficiency. POSITION:    SENIOR OPERATIONS MANAGER LOCATION:   TORONTO

RESPONSIBILITIES

·         Oversee operations for a high-value portfolio of commercial contracts across the GTA

·         Lead, mentor, and develop a team of Operations Managers and Site Supervisors

·         Drive strategic initiatives to improve service delivery, profitability, and client retention

·         Own responsibility for assigned portfolio, including budget forecasting and variance analysis

·         Build and maintain executive-level relationships with key clients and property management groups

·         Identify growth opportunities within existing accounts and support business development efforts

·         Establish and monitor KPIs, quality standards, and operational best practices across all sites

·         Lead contract negotiations, renewals, and service expansions in partnership with senior leadership

·         Ensure compliance with health, safety, environmental, and labor regulations across all operations

·         Resolve escalated client issues and manage crisis situations with strategic solutions

·         Optimize resource allocation, staffing models, and scheduling efficiency across the portfolio

REQUIREMENTS

·         8+ years progressive management experience in cleaning, facilities management, or commercial services

·         3+ years leading managers or multi-site operations teams

·         Demonstrated success managing P&L and driving profitability improvements

·         Proven track record building high-performing teams and developing future leaders

·         Strong business acumen with experience in contract management and client retention strategies

·         Expert-level communication and executive presence with C-suite and senior stakeholders

·         Experience managing both union and non-union workforces in complex environments

·         Deep operational knowledge of commercial cleaning standards, processes, and regulatory requirements

·         Advanced proficiency in MS Office, budgeting tools, and operational management systems

·         Fluent English (additional languages an asset)

REMUNERATION

SALARY: $110,000 – $125,000

ON-TARGET BONUS: up to 15% of salary ON-TARGET EARNINGS: $126,500 – $143,750 EXTRAS: company vehicle (or allowance) + gas card + benefits + pension + expense account + vacation WHAT NOW?

1.  Email your resume to Woody; woody@matchfable.com.

2^. Ensure the subject line reads; RUDY – 22A26-MTCHFBL

3. Based on the job description, please highlight how your experience is a potential fit.